Support to employees and students


All students of the University of Tuzla can access the information resources of the University (e-mail, e-teaching, applying for exams, review of exams passed, free Internet access within the University) using a single authentication and authorization system,  with their user names:
  Students of
– Academy of Dramatic Arts
– Special Education and Rehabilitation Faculty
– Faculty of Economics
– Faculty of Electrical Engineering
– Faculty of Physical Education and Sports
– Faculty of Pharmacy
– Faculty of Philosophy
– Faculty of Mechanical Engineering
– Faculty of Medicine
– Faculty of Law
– Faculty of Science and Mathematics
– Faculty of Mining, Geology and Civil Engineering
– Faculty of Technology
 Student support services, including usernames and passwords, can be provided in relevant Student Services upon presentation of a valid index.
University of Tuzla system users can ask for support via the following email addresses:



- Support relating to the maintenance of computer equipment and software.
The request for support should contain:
- user's name, academic rank/position,
- location with office number,
- short description of the problem,
- the time when the user is available.

If the users cannot send an e-mail, they can call 278-350 for support.




- Support relating to:
- server delivery of the University web content ,
- problems with e-mail delivery,
- creation and changes of employees' e-mail accounts and passwords,
- public infrastructure traffic and problems in interaction between University facilities,
- problems with authentication and content filtering,
- the black list.



-Support related to the functioning and use of the software "Student Services".